OKC Auto Glass® Warranty Explained
OKC Auto Glass assumes no liability beyond the total amount paid for auto glass service on the original receipt and/or invoice. Warranty is NULL and VOID if repairs and/or replacements are completed without prior written notification to OKC Auto Glass to any other company and/or dealership.
This warranty does NOT cover damage to glass due to vandalism, theft, accident or negligent conduct. We are NOT responsible for items such as hail stones and/or rock chips.
We use industry approved retention tape and are NOT responsible for any defective paint that may peel after customer removal.
Auto glass is warrantied against defects in material or workmanship for as long as you own the vehicle in which the glass is installed and such defects are brought to the attention of OKC Auto Glass within 30 days of discovery of a defect. Truck sliding back glass is warranted against defects in material and workmanship for one year from the date of installation as shown on the original receipt and/or invoice. Door Glass, regulators and motors have a one year warranty from the date of installation as shown on the original receipt and/or invoice.
Exclusions from Warranty
This warranty does not cover leaks or related damage in connection with installations to vehicles having damage or rust on the pinchweld. We will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to removal of existing glass; however, it is often not possible to do this.
In these cases, OKC Auto Glass is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty.
In no event shall the manufacturer or vendor be liable for incidental or consequential damages.
If you have a problem that is covered by this warranty, you may contact us and we will replace or repair the warranted product, or correct the defective workmanship without charge at a mutually agreed time. If we are unable to do so, we will refund the original purchase price of your warranted product. In order to exercise your rights under this warranty, we will require evidence of installation by OKC Auto Glass, such as a copy of the invoice.
Warranty for windshield repair
The OKC Auto Glass windshield repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger; we are not responsible for such damage.
If you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.